The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Communicate with customers
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Current product and market knowledge is communicated to customers. Completed |
Evidence:
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Customer orders are accurately recorded and prices negotiated. Completed |
Evidence:
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Complaints are handled sensitively, courteously and with discretion. Completed |
Evidence:
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Prepare order
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Workplace and equipment is cleaned before start, and cleanliness maintained. Completed |
Evidence:
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Products required for order are visually inspected for any signs of spoilage, defects and parasites and defective product identified and set aside and disposed of after consultation with supervisor. Completed |
Evidence:
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Product is prepared according to customer specifications, and thoroughly chilled prior to delivery, where necessary. Completed |
Evidence:
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Materials used in preparing the order for transport are hygienically stored according to the enterprise food safety plan. Completed |
Evidence:
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Product is weighed and weight recorded on appropriate form or invoice. Completed |
Evidence:
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Weighed items are packaged to ensure product remains at appropriate temperature and undamaged during transport and is labelled. Completed |
Evidence:
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Identification and traceability of product is maintained on both packaged and unpackaged goods. Completed |
Evidence:
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Consolidate order
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Each item is checked off against a picking slip or order list, and consolidated into one order. Completed |
Evidence:
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Documentation, including invoice, for the consolidated order is completed. Completed |
Evidence:
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Transfer/deliver product
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Product assigned to the customer at the enterprise is signed/paid for by the customer. Completed |
Evidence:
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Delivery vehicle is checked to ensure it is clean and in full working order. Completed |
Evidence:
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Consolidated order is placed into the vehicle and product checked to ensure temperature is maintained until delivery. Completed |
Evidence:
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Delivery vehicle is operated and parked according to road and traffic legislation for the area. Completed |
Evidence:
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Product is delivered safely to customer, using the most appropriate route. Completed |
Evidence:
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Documentation, signed by customer accepting product, is checked and retained by the driver. Completed |
Evidence:
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Return to enterprise
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Documentation on seafood delivery is passed to the appropriate person at the enterprise. Completed |
Evidence:
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Delivery vehicle is emptied and cleaned, and cleaning chemicals and equipment are used safely. Completed |
Evidence:
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Vehicle is used and maintained according to road and traffic legislation. Completed |
Evidence:
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Log book or other documentation is completed on return. Completed |
Evidence:
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